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Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our services. By using Kyro, you agree to the practices described in this policy.

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Information We Collect

When using Kyro, we may collect the following information:
  • Account Information: Information such as your Discord username, Discord ID, email, and other data you inputted to Kyro.
  • Billing Information: Information such as your billing address, last 4 digits the name on the card.
  • Usage Data: Information on how you interact with Kyro, including logs, settings, IP address and preferences.
  • Workspace Data: Information on how you intract with Kyro workspaces, including command execution times and workspace preferences.
  • Tracking Data: Information on how you interact within Kyro-powered experiences. This includes your minutes spent in-game, message count and message content.

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How We Use Your Information

We use collected information for:
  • Analytics: By monitoring how our customers use Kyro, we can ensure our customers enjoy future updates.
  • Security: In the event of a security incident, we can use the data to investiggate and resolve the concern.
  • Payments: Our automatic upgrades are powered through our data collection.

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Sharing of Information

Kyro does not share, sell, or rent your data. Your data will never leave Kyro’s servers unless one of the following exemptions has been met:
  • Service Providers: Third parties which Kyro uses require the data to complete procedures. For example, Stripe processing a payment.
  • Legal Compliance: An official legal notice requiring a transfer or disclosure of data. For example, the police investigating fraudulent activity.

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Data Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, misuse, or disclosure. However, no system is fully secure, and we cannot guarantee absolute protection.

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Data Retention

We retain your information for as long as necessary to provide Kyro services, comply with legal obligations, resolve disputes, and enforce agreements. If you delete your account, some data may remain in backups for security and compliance purposes.

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Your Rights

Depending on your location, you may have rights such as:
  • Accessing a full record of the data we hold about you.
  • Requesting a correction or deletion of your data.
  • Restricting or objecting to certain data collection activities.
  • Withdrawing consent where applicable.

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Children’s Privacy

Kyro is not available to individuals under the age of 13. If we discover that a user under 13 has submitted personal information, we will take steps to remove such data promptly.

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Location Protection

Kyro may collect or reference a user’s approximate location during support ticket interactions. This information is used solely for operational, safety, or verification purposes, such as resolving user issues, confirming account activity, or investigating misuse. By using Kyro, you consent to this limited use and acknowledgment of location information within private communications for legitimate support and security purposes.

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Changes to This Policy

We may update this Privacy Policy when we believe it is necessary to do so. Any changes will be posted here, and continued use of Kyro after changes are made constitutes acceptance of the updated policy.

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Contact

If you have questions or concerns about this Privacy Policy, please contact us at legal@kyrohr.cc. You can also contact us to excercise your rights.